12 Sep
|
Techila Global Services
|
Mumbai
12 Sep
Techila Global Services
Mumbai
Hybrid Mumbai 4–8 yrs Apply by Oct 11, 2026
Java Application
Join Techila's team of Salesforce experts. We build senior-led transformations that deliver measurable outcomes for clients worldwide.
Experience
4–8 yrs
Employment Type
Full-time
Openings
1 position
Apply By
Oct 11, 2026
Required Skills
AWS, Azure, or Google Cloud platform certification
Hello JD Essential Duties Application Monitoring & Incident Resolution · Monitor application health and performance using enterprise monitoring tools to detect system issues proactively. · Respond to and resolve application support tickets and incidents within defined service level agreements. · Perform initial incident triage, troubleshooting, and resolution for application and integration issues. · Escalate complex technical issues to the Application Support Lead or relevant technical teams when required. · Ensure timely communication and updates in ticketing systems for all production incidents.
Technical
Troubleshooting & System Support · Perform hands-on troubleshooting of Java-based enterprise applications, APIs, and system integrations. · Analyze application logs, system metrics, and database queries to diagnose issues. · Support applications running on Linux environments with Oracle or other relational databases. · Assist with root cause analysis (RCA) investigations and provide technical input to prevent recurrence. · Support application performance monitoring and participate in system health checks.
Release
Support, Documentation & Continuous Improvement · Assist in validating application functionality during system upgrades, releases, and maintenance activities.
· Support deployment validation and ensure systems operate correctly after changes. · Maintain documentation of troubleshooting steps, support procedures, and knowledge articles. · Identify recurring issues and suggest improvements to monitoring, automation, and operational processes. · Collaborate with development and infrastructure teams to enhance application reliability.
Compentencies
Strong analytical and problem-solving skills with the ability to troubleshoot complex application issues. Hands-on experience supporting Java-based enterprise applications across front-end and backend components. Knowledge of Oracle database environments including SQL queries and troubleshooting database-related issues. Working knowledge of Linux systems, application logs, and enterprise monitoring tools. Ability to support modern AI-enabled applications and automation-driven platforms. Strong collaboration skills when working with development, infrastructure, and operations teams. Ability to manage multiple priorities in a quick-paced production support environment. Strong documentation and knowledge management skills. Customer-focused mindset with commitment to high-quality service delivery.
Qualifications Education and Experience · Bachelor’s Degree in Computer Science,
or equivalent experience in related field or equivalent experience. · 4–6 years of experience in application support or technical operations environments. · Experience supporting Java-based enterprise applications and APIs. · Working knowledge of Linux operating systems and enterprise monitoring tools. · Strong SQL skills with experience querying Oracle or other relational databases. · Experience troubleshooting application issues across multi-tier application architectures.
Certifications preferred: · Oracle Database or SQL-related certification · AWS, Azure, or Google Cloud platform certification · ITIL Foundation Certification (IT Service Management) · DevOps, monitoring, or automation certifications (e.g., Kubernetes, Splunk, Terraform) · AI or machine learning fundamentals certification (preferred)
At a Glance
Work ModeHybrid EmploymentFull-time
Experience4–8 yrs
Openings1
LocationMumbai
DeadlineOct 11, 2026
[ Hiring process ]
What to expect
Four stages, typically completed within 2–3 weeks. We respect your time — every stage has a clear purpose and timely feedback.
- STEP 0130 min
Screening Call
Introductory conversation with our talent team to understand your background and motivations.
- STEP 0260–90 min
Technical Round
Live problem-solving with a senior architect on Salesforce design, integrations, or domain depth.
- STEP 0345 min
Culture Fit
Conversation with practice leadership covering working style, ownership, and how you collaborate.
- STEP 04Within 5 days
Offer
Formal offer with full compensation breakdown, start date, and onboarding plan.
📌 Java Application (Mumbai)
🏢 Techila Global Services
📍 Mumbai