Key Responsibilities

End-User Computing s Device Management

- Provision, configure, and maintain Windows laptops for employees
- Manage onboarding, offboarding, upgrades, and device lifecycle activities
- Troubleshoot Windows OS, hardware, and application-related issues
- Ensure endpoints comply with security and configuration standards

Microsoft 365 Administration
- Manage users, licenses, groups, and access in Microsoft 365 / Entra ID
- Administer Outlook, Teams, OneDrive, and SharePoint
- Support email security, collaboration tools, and data access controls
- Troubleshoot M365-related issues and user requests

Mobile Device Management (BYOD Intune)
- Administer Microsoft Intune for BYOD devices and managed applications
- Enforce device compliance, conditional access, and security policies
- Manage application deployment and selective wipe for employee-owned devices
- Align BYOD controls with security and compliance requirements

Network s Connectivity
- Manage office network infrastructure including firewalls, switches, and Wi-Fi
- Coordinate with ISPs and vendors for internet connectivity and issue resolution
- Support VPN and secure remote access solutions
- Monitor network availability, performance, and basic security

IT Security s Zscaler
- Perform basic administration of Zscaler ZIA (day-to-day operations; setup handled by third party)
- Manage user access, policies, and troubleshooting in coordination with vendors
- Enforce endpoint security controls such as encryption and access restrictions




- Support SOC 2 / ISO 27001 compliance activities and audits

Cloud Administration (AWS s Google Cloud Basic)
- Provide basic administration support for AWS and Google Cloud environments
- Manage limited cloud resources such as EC2, databases, VPCs, and security groups
- Support access management and basic networking configuration
- Coordinate cloud-related changes with internal teams and vendors

Vendor, Asset s Documentation Management
- Work with vendors for hardware, licenses, security, and connectivity services
- Maintain accurate inventory of IT assets, licenses, and cloud resources
- Document IT procedures, configurations, and security controls
- Ensure attention to detail in execution and record-keeping

Qualifications Education
- Bachelors in Computers Application or Diploma in Computer Engineering or comparable degree

Experience
- 3–4 years of experience in an IT Administrator / Windows Administrator role
- Experience supporting end-user computing, M365, and IT security operations

Technical Skills
- Strong Windows administration and troubleshooting skills
- Hands-on experience with Microsoft Intune (MDM/MAM) in a BYOD setup
- Working knowledge of Microsoft 365 and Entra ID
- Basic exposure to AWS and Google Cloud (compute, networking, databases)
- Familiarity with networking fundamentals and Zscaler ZIA administration

Soft Skills
- Solid verbal and written communication skills
- High attention to detail and process discipline
- Ability to work independently and coordinate effectively with vendors and internal teams

📌 IT System Administrator ( Networking / IT ops Configuration ) (Ahmedabad)
🏢 Pylon Management Consulting
📍 Ahmedabad