Any Graduate

- Proven experience (1-3 years) in providing IT support, preferably in a warehouse or logistics setting.
- Strong knowledge of computer hardware, operating systems, and software applications, Basic network systems.
- Excellent problem-solving and troubleshooting skills.
- Customer-focused with outstanding communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Detail-oriented and well-organized.
- Willingness to work in shifts or extended hours, if required.
1. Help Desk Support:

- Act as the first point of contact for warehouse staff seeking technical assistance, both in person and remotely.
- Provide prompt and efficient resolution of hardware, software, and network-related issues.

1. Troubleshooting and Problem Resolution:

- Diagnose and resolve technical issues reported by warehouse personnel related to computers, printers, scanners, and other IT equipment.




- Escalate complex problems to the IT team or vendors when necessary and follow up to ensure timely resolution.

1. Inventory Management:

- Maintain an accurate inventory of IT hardware, software licenses, and related equipment used in the warehouse.
- Assist in the procurement and deployment of current IT assets as needed.

1. Data Security and Backup:

- Ensure data security measures are followed, including regular backups of critical systems and data.
- Assist in implementing security protocols to protect sensitive information.

1. User Training and Documentation:

- Conduct training sessions for warehouse personnel on IT procedures, best practices, and software usage.
- Maintain documentation for IT processes, troubleshooting guides, and user manuals.

📌 It Executive (Navi Mumbai)
🏢 Thyrocare
📍 Navi Mumbai