- Role : IT Command Center Admin
- EXP : 3 to 6
- Location : Bengaluru
- Notice Periods : Should be less than 60 days
- JD:

Command center experience.

ITSM process and procedures

Good understanding in ITIL framework
- Strong Leadership and Interpersonal Skills
- Ability to drive governance and controls, collaborate with cross functional teams across enterprise.
- Good Understanding of Monitoring Tools & alerts Monitoring Process and Management (Example: SolarWinds, Datadog, etc.)
- Good understanding of IT infrastructure and application environment and significance of the technology stack.
- Positive understanding and hands on experience in Certificate management (Internal & External) and renewal process
- Good analytical skills to understand data patterns, trends and create a plan for continuous improvement
- Excellent Communication, Presentation and Negotiation Skills
- Hands-on Experience with IT service management (ITSM) tools, such as ServiceNow, Experience in creating Reports, dashboards
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📌 IT Command Center (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru