Job DescriptionAssociate Director – Catalogue Operations | AI & Automation
nOpportunity to travel to and work with teams across the US, UK & Australia as the function scales.
nBuild the next generation of Catalogue Operations at Amber
nAt Amber, we're transforming how students find and book accommodation. With 4,000+ properties across 10+ countries, catalogue accuracy, pricing, availability and content directly impact customer experience, conversion and revenue.
nWe're looking for an Associate Director – Catalogue Automation & Operations to build a high-scale, AI-first catalogue operation combining people, process, data and technology.
nWhat You'll Own
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- Lead a 60+ member global Catalogue Operations team, including ~5 managers.n
- Own catalogue accuracy, content, inventory, pricing and availability across global markets.n
- Transform manual operations through AI, automation and intelligent workflows.n
- Leverage AI/LLMs, APIs, web scraping, data validation, reconciliation, anomaly detection and automated monitoring.n
- Partner with Product,



Engineering and Data to take automation initiatives from concept to production.n
- Build an exception-based operating model, enabling automation to handle repetitive work while teams focus on complex cases.n
- Own productivity, SLAs, quality, capacity, cost and operational governance.n
- Build data-driven visibility into accuracy, productivity, automation coverage and manual effort reduction.n
- Drive continuous improvement and build a scalable operating model for Amber's global growth.n

nWhat We're Looking For
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- 7–14 years of experience in Catalogue, Content, Inventory, Marketplace, Data or Operations.n
- Experience managing large, multi-layered teams.n
- Proven track record in operations transformation, automation and process redesign.n
- Strong experience partnering with Product, Engineering and Data teams.n
- Solid understanding of catalogue/inventory quality and operational excellence.n

📌 Associate Director (Pune)
🏢 Amber
📍 Pune