Key Responsibilities

Telecalling & Lead Handling
- Make outbound calls to potential clients (cold & warm leads)
- Handle inbound inquiries about software products/services
- Explain product features, pricing, and benefits clearly
- Generate and qualify leads for the sales team

Customer Follow-Up
- Maintain regular communication with interested clients
- Track customer responses and update status (interested, not interested, callback, etc.)
- Ensure timely follow-up on demos, proposals, and negotiations

Sales Coordination
- Schedule product demos or meetings for sales executives
- Coordinate between clients and technical/demo teams
- Assist in preparing proposals, quotations, and presentations

CRM & Data Management
- Update customer data in CRM/software tools
- Maintain accurate records of calls, leads, and conversions
- Prepare daily/weekly sales reports





Customer Relationship Management
- Build long-term relationships with clients
- Address basic queries or escalate technical issues to the appropriate team
- Ensure a smooth customer experience from inquiry to closure

Required Skills:
- Robust communication & convincing skills:
- Confidence in telecalling and client interaction:
- Basic understanding of software/IT products (training usually provided)
- Familiarity with CRM tools (like Salesforce, Zoho, etc.) optional
- Good follow-up and persuasion skills:
- Ability to handle rejection and meet targets

Qualification
- Graduate (BBA, B.Com, BA, or any stream)

Pay: ₹5,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Sales Co-ordinator (Kolkata)
🏢 Mindpik Technologies
📍 Kolkata