Key Responsibilities

- Handle inbound customer enquiries received through calls, website, WhatsApp, social media, and other channels.

- Contact leads and prospective customers through phone calls and WhatsApp.

- Understand customer requirements and recommend suitable products.

- Explain product features, benefits, pricing, offers, and usage to customers.

- Convert qualified leads into successful sales/orders.

- Follow up regularly with interested and pending customers.

- Maintain and update customer and lead information in CRM/Google Sheets.

- Handle abandoned, pending, and repeat-order customers.

- Generate repeat sales and cross-selling opportunities.

- Coordinate with the e-commerce, warehouse, and customer support teams for order processing and delivery-related issues.

- Address basic customer concerns and ensure timely resolution.

- Maintain daily call records, lead status, conversions, and follow-up reports.

- Achieve daily, weekly, and monthly sales and conversion targets.





- Monitor lead conversion and identify reasons for lost leads.

- Maintain professional communication with customers at all times.

- Follow company sales processes, scripts, policies, and reporting procedures.

Required Skills

- Excellent verbal communication skills.

- Strong convincing and negotiation skills.

- Customer-focused and sales-oriented approach.

- Ability to handle objections and close sales.

- Valuable follow-up and relationship-management skills.

- Basic knowledge of CRM, Google Sheets, Excel, and WhatsApp Business.

- Ability to work under sales targets and deadlines.

- Good listening and problem-solving skills.

- Positive attitude and willingness to learn.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement

- Provident Fund

Work Location: In person

📌 Inside Sales Executive (Hyderabad)
🏢 Daredia Lifescience
📍 Hyderabad