Job Role: Process Associate

Experience: 1-5 Years

Job Location: Chennai

Shift Timing: US Shifts

Position Summary

Responsible for issuing complex Medicare Supplement policies, ensuring accuracy, compliance, and timely processing. Duties include validating requirements, managing policy status updates, handling billing corrections and payment transactions, analyzing issuance reports, and mitigating risks in line with company policies.

Key Responsibilities
- Processes and issues health insurance policies of a complex nature.
- Verifies and validates requirements to complete the issue process and re-routes files not in positive order.
- Keep appropriate parties informed of issue status, meets service level objectives for completing issue processes.
- Reviews and analyzes reports related to policy issuance.
- Assists with payment transactions,



correction of billing, and/or other issue-related matters that are specific to pre or post-issue and policy processing.
- Ensures risk associates with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Experience Required
- Well versed in Medicare rules (by state) and have prior experience with issuing Medicare Supplement contract
- 2+ years of relevant experience

Location
- Chennai

Job Function
- BUSINESS PROCESS SERVICES

Role
- Process Agent

Job Id
- 398874

Desired Skills
- Healthcare

Qualifications : BACHELOR OF COMMERCE

📌 Process Associate (Chennai)
🏢 Tata Consultancy Services
📍 Chennai