SAP Cloud for Customer (C4C) Techno-Functional Consultant

(Experience: 3-4 Years)

Added Advantage: SAP CPI (Cloud Platform Integration), SAP Service Cloud

Overview

We are looking for a SAP C4C Techno-Functional Consultant with 3-4 years of

hands-on experience in SAP Sales Cloud/Service Cloud implementation and

support. The consultant will be responsible for configuring C4C business

processes, building PDI extensions, developing custom integrations using CPI, and

ensuring smooth end-to-end business operations.

Key Responsibilities

SAP C4C Functional Responsibilities
- Work with business users to gather, understand, and analyze requirements

for Sales/Service business processes.
- Configure SAP C4C components:
○ Leads, Opportunities, Accounts & Contacts

○ Sales Quotes, Activities, Visits

○ Tickets / Service Requests (for Service Cloud)

○ Workflows, Notifications, Approval Processes

○ Mashups, Custom BOs, KUT fields & page layouts
- Set up organizational units, employee work distribution, and territory

management.
- Build analytical reports, KPIs, and dashboards.




- Support master & transactional data migration using Data Workbench/CSV

templates.

SAP C4C Technical / PDI Responsibilities
- Develop custom logic using ABSL scripting in PDI.
- Create custom BOs, extension fields, and extension scenarios.
- Build UI enhancements, validations, data consistency checks, and event
- based triggers.
- Work with OData and SOAP web services for inbound/outbound

communication.
- Debug C4C logs, web service monitors, and message dashboard.

CPI Integration Responsibilities (Added Advantage)
- Design and build integration flows (iFlows) in SAP CPI for:
○ C4C ↔ S/4HANA

○ C4C ↔ Third-party systems
- Configure sender/receiver adapters (SOAP, OData, HTTPS, SFTP, IDoc,

RFC).
- Implement mapping logic (XML-to-XML, custom functions, groovy

scripts).
- Manage error handling, message monitoring, and retry mechanisms.
- Understand standard SAP integration packages for C4C.

📌 SAP Cloud for Customer (Bhopal)
🏢 Hirezy.ai
📍 Bhopal