Job Summary:
The Receptionist is the first point of contact for patients and visitors at the hospital. The role involves managing the front desk, handling patient inquiries, coordinating appointments, and ensuring smooth communication between patients and hospital departments while maintaining a professional and courteous demeanor.

Key Responsibilities:
- Greet and welcome patients, visitors, and staff in a polite and qualified manner.
- Manage patient registration and maintain accurate records.
- Schedule, confirm, and reschedule appointments for doctors and consultants.
- Handle incoming phone calls and direct them to the concerned departments.
- Provide information regarding hospital services, procedures, and billing processes.
- Maintain front desk cleanliness and organization.
- Coordinate with nursing staff, doctors, and billing department for smooth patient flow.
- Handle billing entries and basic cash transactions (if applicable).




- Maintain confidentiality of patient information as per hospital policies.
- Assist in emergency situations by guiding patients appropriately.
- Ensure proper queue management and patient satisfaction.

Required Qualifications:
- Minimum Graduate (Any Stream).

Experience:
- 0-3 years of experience as a Receptionist (Hospital experience preferred).
- Freshers with good communication skills may also apply.

Skills Required:
- Excellent verbal and written communication skills.
- Good interpersonal and customer service skills.
- Basic computer knowledge (MS Office, Hospital Management Software).
- Ability to multitask and work under pressure.

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Receptionist (Nandanvan)
🏢 SHRAVAN HOSPITAL
📍 Nandanvan