About the Role:
Phynyx Industrial Products Pvt. Ltd. is hiring a Customer Operations Executive to manage the complete order lifecycle from RFQ to dispatch. This role ensures smooth coordination across sales, production and quality teams, with full ownership of CRM and customer communication.
Key Responsibilities:
- Manage RFQs, quotations, order entries and CRM records
- Track orders from enquiry to dispatch and ensure timely execution
- Coordinate with internal teams to avoid delays or errors
- Maintain accurate customer accounts and documentation
- Follow up proactively to ensure no gaps in the process
Requirements:
- Experience with CRM/ERP systems
- Robust English communication
- Highly organized, detail-oriented and proactive
- Ability to manage multiple orders and timelines