Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a versatile, supportive environment where your well-being is prioritized and your potential can thrive.
The Role- Patch Management & Deployment
- Define and implement change management procedures for patch rollouts.
- Publish approved patches into the Patch Management tool.
- Deploy patches to servers or configure scheduled pulls from OEM sources.
- Conduct patch/upgrade/release testing on customer-provided test environments before rolling out to production systems.
- Handle reinstallations due to patch-related incidents or failures.
Incident & Problem Management
- Provide L2-level support for patching and compliance-related issues.
- Prepare Major Incident Reports (MIRs) and contribute to Root Cause Analysis (RCA) with L3/OEM teams.
- Perform incident resolution, request fulfilment, and participate in change management processes (aligned with ITIL framework).
Compliance & Reporting
- Track, analyze, and report compliance posture across systems.
- Escalate repeat patch failures or compliance deviations to L3 teams for permanent resolution.
- Ensure alignment with organizational security and compliance policies.
Tools & Technology
- Work with patch and configuration management tools such as:
- SCCM, Ansible, WSUS, RedHat Satellite, RCP, Azure Update Manager.
- Assist in troubleshooting and optimizing patch deployments using these tools.
System Administration (Intermediate Support)
- Perform Windows and Linux OS administration activities related to patching and compliance.
- Validate system health before and after patching.
- Coordinate with L
📌 Risk & Compliance (Noida)
🏢 Kyndryl
📍 Noida