1. Parent Interaction & Counselling
- Attend walk-in parents, phone calls, website leads, and social media enquiries.
- Understand parents’ expectations and recommend suitable programs (Playgroup, Nursery, LKG, UKG, Daycare, etc.).
- Explain the school philosophy, curriculum (like learning approach, safety, teacher quality, activities), and daily routines.
- Build trust and rapport with parents and handle their concerns patiently.
- 2. Lead Management & Follow-ups:
- Maintain enquiry records (Excel/CRM/Admission register).
- Track the status of each lead — recent, interested, visit done, converted, or dropped.
- Ensure no enquiry is missed or delayed.

3. Campus Visit & Experience4. Admission Process Handling5. Communication & Coordination6. Marketing Support7. Reporting & AccountabilityKey Skills RequiredGoal of the RoleTo convert enquiries into admissions by building trust with parents and representing the school professionally and honestly.
- Arrange and conduct school tours for parents.
- Highlight facilities like classrooms, play area, safety measures, CCTV, hygiene,



and learning resources.
- Create a warm and welcoming first impression of the school.
- Explain admission procedure, documents required, fee structure, and payment timelines.
- Assist parents in filling forms and collecting required documents.
- Coordinate with the admin team for seat availability and confirmations.
- Ensure smooth onboarding of the child after admission.
- Coordinate with teachers, front desk, and management for admission updates.
- Share parent feedback and objections with management for improvement.
- Update parents about events, orientation sessions, and joining dates.
- Support marketing campaigns, open houses, events, and school promotions.
- Call prospective parents from campaign leads and convert them into visits.
- Collect testimonials and referrals from happy parents.
- Prepare daily/weekly reports on enquiries, visits, and admissions.
- Analyze conversion ratio and suggest

📌 Admission Counselor (Zirakpur)
🏢 Giggles&Growth
📍 Zirakpur