Job Title: IT Support Executive

Company: Realatte Ventures
Location: [Mumbai, Andheri East]

Job Summary

Key Responsibilities
- Configure, install, and maintain laptops and desktop systems (Windows/macOS)
- Set up new systems for employees, including OS installation, drivers, and basic software:
- Troubleshoot hardware issues related to desktops, laptops, printers, and peripherals:
- Assist with network connectivity issues (LAN, Wi-Fi, router setup - basic level)
- Perform routine system checks, updates, and backups
- Coordinate with external vendors for repairs or advanced IT issues
- Maintain IT asset inventory and documentation
- Ensure data security and follow IT best practices
- Provide on-call or immediate support during office hours when required

Required Skills & Qualifications




- Basic to good knowledge of laptop & desktop hardware configuration:
- Understanding of Windows OS (macOS knowledge is a plus)
- Basic knowledge of software installation & troubleshooting:
- Basic networking knowledge (IP settings, Wi-Fi troubleshooting)
- Positive problem-solving and communication skills
- Ability to work independently and handle multiple tasks

Preferred Qualifications
- Diploma/Bachelor’s degree in IT, Computer Science, or a related field
- Prior experience in an office IT support role:
- Knowledge of basic IT security practices

Pay: ₹10,000.00 - ₹20,000.00 per month

Experience:
- IT support: 1 year (preferred)

Work Location: In person

📌 IT Support (Andheri)
🏢 REALATTE DIGITAL
📍 Andheri