Job Summary

The F&B; Supervisor will oversee day-to-day food & beverage operations at the client site, ensuring smooth service delivery, hygiene compliance, client satisfaction, and coordination between the central kitchen and onsite team. This is a front-end role involving direct interaction with corporate clients and end users.

Roles & ResponsibilitiesOperations & Service Management
- Supervise daily food service operations (breakfast, lunch, snacks, beverages)
- Ensure timely food service as per agreed menu and service standards
- Monitor food presentation, portion control, and service quality
- Coordinate with central kitchen for menu execution and replenishment

Client & Front-End Coordination
- Act as the primary point of contact at the client site
- Address client feedback, complaints, and service-related issues promptly
- Ensure adherence to SLAs and contract terms
- Share daily service updates and escalation, if any, with operations team

Hygiene, Safety & Compliance
- Ensure FSSAI, hygiene, and food safety standards are strictly followed onsite




- Maintain cleanliness of dining area, service counters, and back-of-house
- Ensure staff grooming, PPE usage, and hygiene practices
- Maintain daily checklists, temperature logs, and hygiene records

Manpower & Team Supervision
- Supervise service staff, helpers, and pantry attendants
- Ensure proper shift scheduling and attendance
- Train staff on service etiquette, hygiene, and SOPs
- Maintain discipline and performance standards

Inventory & Cost Control (Onsite)
- Monitor daily consumption and prevent wastage
- Coordinate with store/central kitchen for stock requirements
- Ensure proper handling and storage of onsite consumables

Reporting & Documentation
- Prepare daily service reports and feedback summaries
- Report incidents, shortages, or operational challenges
- Support audits and client visits

Qualifications & Experience
- 2-5 years of experience in corporate catering / QSR / hospitality operations
- Di

📌 F&b Supervisor (Whitefield)
🏢 The Kitchen Affairs
📍 Whitefield