Key Responsibilities:
- Make outbound calls to prospective and existing customers.
- Handle inbound calls and respond to customer inquiries professionally.
- Provide accurate information about products/services.
- Follow up with customers regarding inquiries, orders, or appointments.
- Maintain call records, customer details, and feedback.
- Coordinate with internal teams for smooth communication and follow-ups.
- Ensure a positive customer experience at all times.
Requirements & Skills:
- Minimum qualification: Higher Secondary / Graduate (preferred).
- Valuable verbal communication skills in Malayalam and local language.
- Basic computer knowledge (MS Excel).
- Ability to handle objections politely and professionally.
- Self-motivated, punctual, and target-oriented.
Pay: ₹12,000.00 per month
Benefits:
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off