12 Sep
|
Aavesh Enterprises
|
Trimbak
12 Sep
Aavesh Enterprises
Trimbak
Job Summary:
The F&B; Associate is responsible for delivering exceptional guest service in the resort’s restaurants, bars, lounges, and banquet areas. This role requires excellent communication, attention to detail, and a strong focus on guest satisfaction.
Key Responsibilities:
1. Guest Service
- Welcome guests warmly and escort them to seating areas.
- Present menus, take orders accurately, and deliver food & beverages in a timely manner.
- Provide personalized service based on guest preferences.
- Handle guest queries and complaints professionally and promptly.
2. Service Operations
- Set up restaurant sections, tables, and buffets as per resort standards.
- Assist with clearing and resetting tables efficiently.
- Ensure cleanliness and organization of service areas.
- Serve food and beverages following proper hygiene and presentation standards.
3. Coordination & Communication
- Coordinate with kitchen and bar teams to ensure smooth order flow.
- Communicate special requests, dietary requirements, and allergies to relevant departments.
- Work as part of a team to deliver seamless service.
4. Billing & Cash Handling
- Present checks/bills and assist guests with payments.
- Operate POS systems accurately.
- Handle cash/credit transactions as per resort policies.
5. Hygiene & Safety
- Follow all food safety and hygiene standards (FSSAI / HACCP).
- Maintain cleanliness of tables, service stations, cutlery, and glassware.
- Adhere to grooming and uniform standards.
6. Resort Experience Enhancement
- Promote ongoing resort offers, events, and signature dishes.
- Upsell food, beverages, and premium experiences to enhance guest satisfaction and revenue.
- Support banquet events, poolside service, and in-room dining as required.
Key Skills Required:
- Excellent communication and guest service skills
- Basic knowledge of food & beverage service
- Good interpersonal and teamwork abilities
- Ability to work in a fast-paced setting
- Positive attitude and grooming s
📌 F&b Associate (Trimbak)
🏢 Aavesh Enterprises
📍 Trimbak