Job Title : System Administrator

Job Summary

Key Responsibilities

1. Infrastructure Management
- Oversee implementation, operation, and maintenance of:
- Data centers, servers, desktops, storage, and virtualization platforms
- Manage campus-wide IT infrastructure including:
- Wired and wireless networks
- Telephony systems
- Operating systems and enterprise software
- CCTV surveillance and access control systems
- Ensure high availability, scalability, performance, and security of all IT systems across the campus

2. Operations Management
- Lead IT service desk and technical support teams to ensure timely resolution of incidents and service requests
- Monitor system performance, conduct capacity planning, and implement performance optimization
- Define, track, and report IT operational KPIs such as:
- System uptime
- Response time
- Ticket resolution and SLA compliance
- Ensure adherence to IT security, data protection, and privacy standards
- Manage vendor relationships, contracts, and service level agreements (SLAs)

3. Security & Compliance




- Implement and manage cybersecurity controls including:
- Endpoint security solutions
- Firewalls, IDS/IPS
- Data backup, recovery, and protection mechanisms
- Ensure compliance with institutional IT policies, regulatory requirements, and best practices

4. Team & Stakeholder Management
- Collaborate closely with IT operations staff including network engineers, system administrators, and support engineers
- Coordinate with campus leadership, faculty, and administrative departments to ensure seamless IT services
- Liaise with external vendors and service providers for smooth and uninterrupted IT operations

Qualifications

Educational Qualification
- Bachelor’s Degreein Information Technology, Computer Science, Electronics, or a related field (mandatory)
- Master’s Degree(MBA / M.Tech) - preferred

Qualified Certifications (Preferred / Added Advantage)
- ITIL
- CCNA / CCNP
- MCSE
- VMware or equivalent infrastructure cer

📌 System Administrator (Shirpur)
🏢 Narsee Monjee Institute of Management Studies (NMIMS)
📍 Shirpur