_Position Title: Student Support Executive/Tele-Counsellor (Full Time)_

Purpose: To counsel and provide guidance to engineering students for admission in

various online/offline courses for preparation of competitive exams like GATE, ESE, PSU’s

etc.

Responsibilities
- To receive inbound calls and counseling engineer aspirants.
- To do outbound calls as per the leads received from support teams
- To counsel prospective students on telephone/IVRs/Online.
- To escalate the prospects/queries, if required on time
- To manage front office desk by resolving student’s face to face queries, if

required.

Competencies
- Command on verbal/Written English communication skills
- Telephone handling skills - Voice/Tone/Pitch/Timely Information
- Persuasive skills, Multitasker




- Adaptable, flexible and fast learner
- Self-motivated, High Integrity, Independent & Outside the BOX thinker

Educational Qualifications
- Graduate/Post Graduate

Experience
- 0 - 3 years of experience in Tele-Counselling
- Preference to experience in IT & Education (EdTech) industry

Location :Hauzkhas - Current Delhi

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Work Location: In person

📌 Academic Counselor (Hauz Khas Market)
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📍 Hauz Khas Market