Inquiry Management: Resolving user issues, queries, and concerns with clear, effective, and professional writing.
- Issue Resolution: Troubleshooting product or service problems by identifying root causes and offering step-by-step solutions.
- Record Keeping: Maintaining accurate logs of customer interactions, transactions, and feedback within a database or CRM.
- Escalation: Coordinating with technical or product teams for complex cases that cannot be resolved at the first level.

Required Skills & Qualifications
- Typing Speed: Many roles require a typing speed of at least 50-70 WPM to handle high volumes efficiently.
- Technical Savvy: Proficiency in customer support software like Zendesk, Freshdesk, or Salesforce.
- Education: Typically requires a High School diploma or a Bachelor’s degree, depending on the complexity of the service.
- Soft Skills: High levels of patience, empathy, and the ability to work under pressure in rapid-paced environments.
- Age criteria 18 to 29 years

Job Types: Full-time, Permanent, Fresher

Pay: ₹16,385.15 - ₹34,475.73 per month

Work Location: In person

📌 Email Support Executive (Jigani)
🏢 Algoworks Technologies
📍 Jigani