We are looking for a responsible and organized Housekeeping Desk Attendant to support the smooth day-to-day operations of the Housekeeping Department. The candidate will be responsible for coordinating housekeeping requests, maintaining records, communicating with other departments, and ensuring timely responses to guest and operational requirements.

Key Responsibilities

- Handle all incoming calls and housekeeping-related requests from guests and hotel departments.

- Coordinate with Room Attendants, Supervisors, Front Office, Maintenance, and other departments for timely completion of requests.

- Maintain proper records of room status, housekeeping activities, guest requests, lost and found items, and other departmental information.

- Update and monitor room status accurately in coordination with the Front Office.

- Follow up on guest requests and ensure they are attended to within the required time.

- Communicate room cleaning priorities and special requirements to the housekeeping team.

- Record and report maintenance complaints to the Engineering Department and follow up for completion.

- Maintain proper handover records between shifts.

- Assist in preparing daily housekeeping reports and other departmental documentation.





- Handle lost and found procedures as per hotel standards.

- Ensure the Housekeeping Desk and related records are maintained neatly and systematically.

- Maintain professional communication with guests and colleagues at all times.

- Perform any other duties assigned by the Housekeeping Supervisor or Executive Housekeeper.

Requirements

- Previous experience in a hotel housekeeping department or similar role is preferred.

- Good communication and interpersonal skills.

- Basic computer knowledge and ability to maintain records.

- Ability to coordinate effectively with multiple departments.

- Good organizational and time-management skills.

- Ability to work in shifts, including weekends and holidays.

- Positive attitude and willingness to work as part of a team.

- Hotel management qualification or relevant experience will be an advantage.

What We Offer

- Opportunity to work in a professional hotel environment.

- Career growth and learning opportunities.

- Staff accommodation and other benefits as per company policy.

- Supportive and team-oriented work setting.

Work Location: In person

📌 Housekeeping Desk Attendant (Munnar)
🏢 BLANKET RESORT
📍 Munnar