American Logistics Group is looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes.In this role, you will be responsible for all the activities related to the Cash & Collection domain. On our team, youll have the support to excel at work and the resources to build a career you can be proud of.

Roles & Responsibilities -
- Collections Specialist will engage regularly with assigned customers, via telephone and other forms of communication with customers to ensure the timely payment of invoices and assist with the resolution of any disputes or queries raised by customers.
- Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
- Make outbound calls on outstanding accounts. Deliver exceptional customer experience in all interactions through inbound and outbound calls to meet goals.




- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution.
- Resolve customer issues and complaints concerning billing disputes.
- Perform uploads to customer websites.
- Submit regular reports on the status of unpaid accounts and any repayment progress.
- Ability to work flexible hours (6:30PM to 3:30AM IST.)
- Bachelor’s in accounting or finance or commerce
- International sales and cold calling experience can work.
- Robust communication skills - both verbal and written. Writes clearly and informatively. Edits work for spelling and grammar.
- elf-Motivated and enthusiasm to learn and grow
- Should be able to perform duties with minimum supervision
- 1 to 3 years related experience within the logistics or transportation domain (compulsory) within Order to Cash (OTC) primarily in Collection.

Location - Mohali

Mon - Fri working

Salary - 30k - 40 k plus incentives

Benefits:
- Commuter assistance
- Leave encashment
- Providen

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📍 Sahibzada Ajit Singh Nagar