Service Advisor - TATA Commercial Vehicles

Location: Balasinor, Gujarat
Company: Lata Motor - TATA Authorised Workshop
Experience Required: 2-5 Years
Qualification: Diploma / ITI in Automobile / Mechanical Engineering
Salary: As per industry standards + Performance Incentives

Job Overview

Lata Motor, an Authorized TATA Commercial Vehicle Workshop in Balasinor, is looking for an experienced and customer-focused Service Advisor with hands-on experience in TATA Commercial Vehicles.

Key Responsibilities
- Attend customers and understand vehicle issues clearly
- Prepare accurate Job Cards as per TATA standards
- Provide repair estimates, cost approvals, and delivery timelines
- Coordinate with workshop technicians for diagnosis and repair updates
- Ensure timely delivery of vehicles
- Handle warranty-related documentation and coordination
- Maintain proper service records in DMS system
- Follow up with customers for feedback and repeat service
- Handle fleet customers professionally

Required Skills:
- Strong knowledge of TATA Commercial Vehicles (HCV / LCV / ICV)




- Good understanding of workshop processes & warranty norms
- Strong communication and customer handling skills
- Ability to manage multiple vehicles and customer queries
- Experience in TATA CV dealership is mandatory
- Experience handling fleet customers is an added advantage
- Target-oriented and process-driven professional

What We Offer
- Stable job with authorized TATA workshop
- Growth chance in commercial vehicle segment
- Incentive-based earning potential
- Professional working environment

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:
- Health insurance

Ability to commute/relocate:
- Thikri, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):
- Do you have experience preparing Job Cards as per TATA SOP?
- What is your current salary?
- What is your expected salary?

Experience:
- Automotive service: 1 year (required)

Locatio

📌 Service Advisor (Thikri)
🏢 LATA MOTORS THIKRI MP
📍 Thikri