12 Sep
|
Tata Electronics
|
India
12 Sep
Tata Electronics
India
About the Company
Tata Electronics is a prominent global player in the electronics manufacturing industry, with fast-emerging capabilities in Electronics Manufacturing Services, Semiconductor Assembly and Test, Semiconductor Foundry, and Design Services. Established in 2020 as a greenfield venture of the Tata Group, the company aims to serve global customers through integrated offerings across a trusted electronics and semiconductor value chain.
Job Purpose
The Canteen Services Lead is responsible for overseeing and directing end-to-end cafeteria and catering operations outsourced to third-party food service vendors across plant floors and administrative blocks. The primary focus is to ensure flawless meal service execution, strict compliance with food safety and hygiene standards (FSSAI/HACCP), menu compliance, cost management, vendor SLA tracking, and overall employee satisfaction with food and hospitality services.
Key Responsibilities & Operational Scope
1. Outsourced Vendor Governance & Service Delivery
- Day-to-Day Operations:
Supervise third-party canteen vendor staff across multiple shifts, ensuring seamless food service delivery during breakfast, lunch, dinner, night shifts, and tea/snack breaks.
- Menu Planning & Audit: Collaborate with vendor chefs and internal committees to design nutritionally balanced, wide-ranging weekly/monthly menus; audit daily food preparation against approved menus.
- Executive & Event Catering: Manage end-to-end catering setups for corporate meetings, plant visits, audits, VIP events, and special occasions.
- Customer Service & Feedback: Implement robust feedback mechanisms (digital/physical), conduct regular user satisfaction surveys, and drive immediate resolution of food quality or service complaints.
2. Food Safety, Hygiene & EHS Compliance
- Sanitation Audits: Ensure strict adherence to food safety standards, personal hygiene of vendor staff, clean attire, pest control, and proper sanitation of cooking areas, dining halls, and
📌 Canteen Services Lead (India)
🏢 Tata Electronics
📍 India