Are you an MBA fresher looking to start your career in HR with international exposure?
We are hiring 3 enthusiastic MBA freshers to join our US HR / Employee Services process in Pune. This is an excellent chance to work with US and Canadian employees, gain hands-on experience in HR operations, and build a strong foundation in Global HR.
Location
Baner, Pune
Shift
Night Shift: 5:30 PM to 2:30 AM
Two-way cab facility provided
Cab facility applicable within a radius of up to 30 km from Baner.
Position
HR Employee Services / US HR Process
Eligibility
- MBA freshers, preferably MBA in HR / Human Resources
- 01 year of experience
- Strong verbal and written communication skills
- Comfortable working in a night shift
- Good problem-solving and customer-service orientation
- Willingness to interact with international employees and stakeholders
- Basic knowledge of MS Office and email communication
What You'll Do In this role, you will be part of an international HR employee-services team and will interact directly with employees and internal stakeholders across the USA and Canada. Your key responsibilities will include:
- Handle international calls from employees and internal stakeholders
- Provide professional, empathetic, and exceptional customer service
- Resolve employee queries related to payroll, benefits, and other HR-related categories
- Manage and resolve employee requests through the ticketing system
- Understand employee concerns, identify the appropriate resolution, and ensure timely closure
- Communicate professionally with employees and internal stakeholders through calls, emails, and tickets
- Coordinate with relevant HR/internal teams to resolve complex queries
- Maintain accurate records and ensure adherence to process guidelines and SLAs
- Gain exposure to US and Canadian HR processes and employee lifecycle practices
Why Join Us? This is more than just a customer-service role it is an opportunity to build a career in Global HR Operations.
You'll get exposure to
- US HR processes
- Canadian HR processes
- Payroll & Benefits
- International stakeholder management
- HR ticketing & case management
- Employee relations and query resolution
- Working with global teams Salary
Open Position 3 Openings Who Should Apply?
If you are an MBA fresher who wants international HR exposure, enjoys interacting with people, has strong communication skills, and wants to build a career in Global HR, we'd love to hear from you!
Apply now and start your journey in International HR!
If you are interested, kindly share below details to
[email protected].
MBA Fresher HR US Process Screening Questionnaire
1. Are you an MBA graduate?
- Yes / No
- Specialization: __________
1. Year of MBA Graduation: __________
2. Are you a fresher or do you have any prior experience?
- Fresher
- Experience: __________
1. Are you comfortable working from Baner, Pune?
- Yes / No
1. Are you comfortable working in the night shift from 5:30 PM to 2:30 AM?
- Yes / No
1. Are you comfortable interacting with US and Canadian employees through international calls?
- Yes / No
1. How would you rate your English communication skills?
- Excellent
- Very Good
- Good
1. Are you comfortable handling employee queries related to payroll, benefits, and other HR-related matters?
- Yes / No
1. Are you comfortable handling employee requests/tickets and ensuring timely resolution?
- Yes / No
1. Are you comfortable communicating with internal stakeholders to resolve employee queries?
- Yes / No
1. Do you have good problem-solving and customer-service skills?
- Yes / No
1. Are you comfortable handling multiple queries/tickets while meeting timelines or SLAs?
- Yes / No
1. Are you comfortable learning and working on international HR processes (US/Canada)?
- Yes / No
1. Please mention your current location: __________
2. How soon can you join?
- Immediate
- Within 15 days
- Within 30 days
- More than 30 days
1. In 2–3 sentences, why are you interested in starting your career in International HR / Employee Services?
📌 Hiring MBA Freshers HR US Process (Pune)
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📍 Pune