Job DescriptionPosition: Guest Relationship Executive

N(GRE) Department: Sales & Marketing

NIndustry: Real Estate / Builders & Developers

NLocation: Dommasandra, Near Sarjapur

NExperience: 1–4 Years

NJob Summary

nWe are looking for a Guest Relationship Executive to manage customer interactions at the project site/experience centre, provide a positive customer experience, support the sales team, and assist in converting walk-in and marketing-generated leads into site visits and bookings.

NKey Responsibilities

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- Welcome and engage walk-in customers and prospects at the project site/experience centre.
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- Understand customer requirements, preferences, budget, and property needs.
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- Provide project information, including specifications, amenities, location, pricing, and offers.
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- Coordinate and conduct project/site visits for prospective customers.
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- Support the Sales Team in lead management, follow-ups, and customer conversion.
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- Maintain accurate records of walk-ins, leads, site visits, and customer interactions.
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- Coordinate with CRM, Sales, Marketing, and Project teams for smooth customer handling.
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- Handle customer queriesprofessionally and ensure timely resolution/escalation.
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- Maintain a high standard of customer service and project presentation.
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- Assist in events, property exhibitions, campaigns, and other marketing activities.
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- Prepare daily/weekly reports on walk-ins, site visits, and lead status.
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nRequirements

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- Graduate in any discipline;

Sales/Marketing or Hospitality background is preferred.

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- 1–4 years of experiencein Real Estate, Hospitality, Retail, Banking, Automobile, or Customer Relationship roles.
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- Excellent communicationand interpersonal skills.
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- Presentable, customer-focused, and confident personality.
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- Good knowledge of MS Office/CRM systems.
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n- Willingness to work at project sites and weekends/holidays as required.

NWhat We Offer:

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- Competitive salary commensurate with experience.
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- Opportunities for career development and career advancement.
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- A collaborative and supportive work environment. If you are a customer-focused professional with a passion for excellence in the real estate industry, we invite you to apply for the position Guest Relations Executive at our company
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📌 Hiring: Guest Relations Executive (Bengaluru)
🏢 Leading Construction
📍 Bengaluru