Job Description
Key Deliverables in this role?
nFinancial Outcomes
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- Drive measurable business value through digital platforms impacting distributor productivity, sales force effectiveness, customer coverage, and order execution.n
- Collaborate with senior leadership, business stakeholders, and technical teams to understand business requirements and translate them into solutions in keeping with the application strategy.n
- Optimize platform investments through enhanced adoption, license governance, platform rationalization, and operational efficiencies.n
- Deliver strategic transformation programs within committed timelines, scope, and budget.n
- Ensure realization of advantages from GTM transformation, automation initiatives, and digital modernization programs.n

nCustomer Service
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- Ensure high availability, performance, scalability, and stability of customer-facing and sales-facing digital platforms.n
- Serve as a subject matter expert in defining business process, providing guidance and recommendations to technical teams and stakeholders.n




- Improve distributor, retailer, and field sales experience through continuous product enhancements and process simplification.n
- Enable business adoption through structured communication, training, change management, and release readiness activities.n

nInternal Processes
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- Lead the design and implementation of Salesforce solutions and ensure it connects various downstream and upstream applications, systems, and data sources, ensuring seamless data flow and real-time communication.n
- Own product roadmap, strategy and delivery for DMS, SFA, Salesforce-enabled business solutions and Distributor Lifecycle Management Platformsn
- Prioritize product enhancements and business requirements based on strategic objectives, business value, and operational impact.n

nGovernance & Operational Excellence
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- Establish strong product governance, service governance, and vendor frameworks governanc

📌 Deputy General Manager (Bengaluru)
🏢 Tata Consumer Products
📍 Bengaluru