Hiring: Key Account Manager – Client Success | Digital Agency
Location: Ghatkopar, Mumbai | Work From Office
Experience: 2-4 Years
CTC: Up to 6 LPA
Notice Period: Immediate to 30 Days
About the Role
We are looking for a Key Account Manager with strong experience in Client Success / Client Servicing to manage key client accounts, build long-term relationships, and ensure smooth campaign execution.
Key Responsibilities
- Manage day-to-day client communication and relationship management
- Handle multiple client accounts and ensure high client satisfaction
- Coordinate with Creative, Media, Content, SEO and Operations teams
- Track campaigns, deliverables, timelines, approvals and dependencies
- Conduct client review meetings and presentations
- Understand client requirements and align execution with business objectives
- Proactively identify client concerns and coordinate for timely resolution
- Prepare client reports, MOMs, presentations and status updates




- Support campaign planning and strategy discussions
- Identify opportunities for account growth and stronger client relationships

Key Skills
- Client Servicing / Client Success / Key Account Management
- Strong client and stakeholder management
- Excellent verbal and written communication
- Digital Marketing / Advertising Agency experience
- Campaign and project coordination
- Robust follow-up and problem-solving skills
- Good knowledge of MS Excel and PowerPoint
- Ability to manage multiple accounts and priorities

Eligibility
- 4–7 years of relevant experience
- Digital Marketing / Advertising Agency experience is mandatory
- Candidates must be based in Mumbai
- Immediate to 30 days' notice preferred

Interested candidates can share their updated CV at

📌 Key Account Manager – Client Success | Digital Agency (India)
🏢 Aptita
📍 India