Job DescriptionRole- Client Success Partner

NExperience - 4 to 7 Years

NBudget - 8 LPA

nNotice Period - Immediate to 30 Days

NLocation- Mumbai. (Ghatkoper) (only Mumbai candidates can apply.)

NOnly apply Digital agencycandidates.

NRoles & Responsibilities -

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- Act as the primary point of contact for assigned client accounts
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- Manage day-to-day client communication, follow-ups, and relationship management
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- Coordinate with internal teams across creative, media, content, SEO, and operations for smooth execution
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- Ensure campaigns and deliverables are completed within agreed timelines and quality expectations
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- Conduct regular client review meetings and maintain explicit communication on progress and deliverables
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- Understand client objectives and ensure execution aligns with business goals
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- Track project timelines, approvals, dependencies, and pending actions across teams
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- Support strategy discussions, campaign planning, and client presentations
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- Prepare reports, MOMs, presentations, and status updates for clients and internal stakeholders
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- Identify client concerns proactively and ensure quick resolution through coordination with teams
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- Build strong long-term client relationships and contribute to account growth opportunities
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- Ensure high levels of client satisfaction, accountability, and
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ndelivery ownershipOur detailed job task role is listed here. For any candidate, expecting

Nto be interviewed, reading through this is mandatory for an interview

NKey Success Metrics

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- Client retention and satisfaction levels
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- Timely delivery of projects and campaigns
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- Reduction in communication gaps and execution delays
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- Strong coordination across internal teams and stakeholders
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- Account growth through relationship building and proactive servicing
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- Accuracy and quality inreporting, presentations, and communication
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nKey Skills

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- Strong client servicingand stakeholder management skills
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- Excellent verbal and written communication skills
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- Strong coordination andfollow-up capabilities
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- Ability to manage multiple accounts and priorities simultaneously
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- Good understanding of digital marketing, branding, and campaign workflows
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- Strong PowerPoint and Excel skills
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- Problem-solving mindsetwith high ownership
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- Ability to work in a fast-paced agency environment
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📌 Hiring: Client Success Partner (Alibag)
🏢 Aptita
📍 Alibag