Roles & Responsibilities:

CENTER OPERATIONS

- Manage day to day functions of the center

- Coordinate patient flow

- Ensure doctor's appointments are running smoothly

- Attend to doctor requirements

- Monitor and ensure excellent service experience of patients and doctors

- Responsible for interdeparment / inter-center coordination.

TEAM MANAGEMENT

- Supervise front desk coordination, pharmacy orders, lab tests of patients.

- Monitor attendance, discipline, productivity of team.

- Ensure patients receive qualified, and courteous service without delays. Ensure team is responding promptly to appointment requests.

- Ensure housekeeping is up to the mark in cleanliness and prompt to clean any accidental spills as required. Hygiene standards are to be kept at their highest.

- Complaint handling and grievance resolution

Pay: ₹550,000.00 - ₹840,000.00 per year

Benefits

- Paid time off

- Provident Fund

Work Location: In person

📌 Healthcare Operations Executive / Manager (Gurugram)
🏢 Aartas CliniShare
📍 Gurugram