12 Sep
|
HCLTech
|
Chennai
HCLTech is hiring for International contact Center - Senior Process Associate on 7th and 8th Aug,2026 (Inbound calls)
Walk-in Drive Details:
Date: 7th and 8th Aug,2026 - Friday and Saturday
Location: HCLTECH Sandhiya Infocity, Navalur Block: ETA 1
Time: 10AM - 3PM
HR Contact Name: Judith
Please carry anyone Government ID proof.
– International contact Center (Voice Process - Inbound calls)
Location: Chennai, India
Business Unit: Retail Banking – Mortgages & Consumer Lending
Reporting To: Team Leader / Operations Manager
- Work Location: Sholinganallur - Designation: Associate/ Analyst - Process: Inbound Call - Experience: 1-3 years in International Voice Process - Education Eligibility: 12th Pass / Any Graduate / Postgraduate
Key Responsibilities
- Respond to client queries via voice & written communication, ensuring accurate and timely resolutions - Handle inquiries related to products, services, data, and client accounts - Manage multiple client queries efficiently using workflow tools - Maintain accurate records of customer interactions in internal systems - Collaborate with internal teams to resolve client issues effectively - Ensure client satisfaction with service excellence and a customer-first approach
Regards
Judith
📌 HCLTech is hiring for International contact Center - Senior Process Associate on 7th and 8th Aug,202 (Chennai)
🏢 HCLTech
📍 Chennai