Responsibilities:

Depot &

- Distribution Management-

- Manage and oversee assigned newspaper depots

- Ensure smooth daily distribution and timely delivery to readers

- Coordinate with vendors, beat boys, and depot staff for operational efficiency

- Monitor supply gaps, shortages, and route issues

Reader Engagement &

- Retention-

- Build strong relationships with existing readers

- Conduct regular engagement through calls and personal visits

- Support renewal drives to improve renewal percentage

- Work closely with DREs to visit non-renewed readers

Complaint Management-

- Receive, track, and resolve reader complaints promptly

- Coordinate with depot, vendors, and internal teams for issue resolution Maintain complaint control measures to improve reader satisfaction

- Ensure minimal repeat complaints and service disruptions

Recent Reader Acquisition-

- Identify potential areas, societies, and individual prospects

- Promote newspaper subscriptions and ongoing offers

- Drive fresh bookings through field activities and local promotions

- Support dealer and DSA-led acquisition initiatives

Sales &

- Reporting-





- Achieve monthly targets for fresh bookings and renewals

- Maintain daily reports on renewals, complaints, and acquisitions

- Share market feedback and performance updates with management Competition &
- Market Intelligence-

- Track competitor newspapers pricing, schemes, and offers

- Monitor competitor circulation activity in assigned areas

- Collect reader feedback on competitor strengths and weaknesses

- Share actionable competition insights to improve sales strategies

Key Skills &

- Competencies-

- Strong field sales and interpersonal skills

- Ability to manage multiple depots and vendors

- Customer-focused mindset with problem-solving ability

- Good communication and negotiation skills

- Basic reporting and data tracking skills

- Knowledge of local market and reader behavior

Preferred candidate profile:

- Graduate with minimum 10 years of relevant experience in newspaper circulation / FMCG / field sales preferred

- Familiarity with depot operations and last-mile delivery is an advantage

📌 Group Head-Sales (Gurugram)
🏢 Bennett Coleman u0026 Co. Ltd. (The Times of India)
📍 Gurugram