Job Req ID: 50322

Location:

Mumbai, Maharashtra, IN

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Function: VIBS

About:

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform.

With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive setting that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment prospect without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Job Purpose The Head – Bids & Proposals leads Vi's Enterprise Mobility bid management, contract governance, and commercial excellence function at a national level.



This role drives the end-to-end bid lifecycle — from proposal design to commercial approval — ensuring a high win rate, zero-error submissions, and a pricing strategy that is insight-led and competitively calibrated. It also owns the automation of the ViBH approval journey and contract management infrastructure, enabling faster and more accurate acquisition outcomes across Enterprise Mobility.

Key Responsibilities

Drive bid management excellence across Enterprise Mobility accounts a. Own the full bid lifecycle — opportunity qualification, proposal design, pricing, submission, and post-bid review b. Ensure 100% error-free proposal submissions c. Benchmark pricing against competitor mobility proposals and calibrate Vi's bid strategy accordingly d. Bid presentations, Bid strategy and Pricing recommendations to Enterprise/Company Leadership

Govern contract management and portfolio configuration a. Lead deployment and adoption of the SCLMS contract management tool and ensure all new contracts are onboarded onto the platform b. Enforce zero-waiver discipline on new plan configurations and resolve plan configuration issues promptly c. Ensure new deal mapping TAT is within defined SLA and support system readiness for price-up and new campaign launches

Drive commercial excellence and ViBH approval automation a. Own the ViBH commercial approval journey and ensure turnaround within 0–24 hours b. Lead InstaPrice automation initiative and drive adoption across all eligible bid scenarios c. Conduct continuous waiver analysis and translate findings into plan configuration fixes and pricing policy improvements

Improve quality of acquisition through onboarding and retention governance a. Review and strengthen the enlistment-to-onboarding process to ensure correct account tagging and treatment b. Oversee non-standard and large account onboarding to improve early-lifecycle experience and reduce early churn c.



Support acquisition targets in Winback and Competition Attack campaigns through timely commercial support

Managerial

Lead and develop a team of 2 direct reports a. Assign clear ownership of bid portfolios, contract workstreams, and automation initiatives across the team b. Conduct regular performance reviews, PMS cycle management, and career development conversations c. Build team capability in bid writing, commercial pricing, and contract governance

Manage OPEX and vendor/platform governance a. Manage budget for contract management tools and automation platform licensing b. Govern relationships with platform vendors for SCLMS and InstaPrice and ensure SLA delivery

Ensure HSW compliance across the team a. Ensure all team members complete mandatory HSW and compliance trainings within defined timelines

Technical/ Functional Competencies

Bid Management and Commercial Proposal Design

Contract Lifecycle Management

Telecom Mobility Pricing and Commercial Governance

Commercial Automation and Digital Workflow Tools

Acquisition Strategy — Winback and Competition Attack

Behavioural & Leadership Competencies

First-Time-Right Approach

Stakeholder Management

Accountability and Ownership

Analytical Thinking

Managing Under Pressure

Leadership Competencies

Team Leadership and Development

Process Transformation Leadership

Commercial Judgement

Influencing for Outcomes

Qualifications & Experience

Minimum Education Qualification

B.E./B.Tech – Electronics/Telecommunications, Computer Science, or related discipline. MBA in Strategy, Finance, or Marketing preferred.

Years of working experience

Minimum 10 years total with at least 3 years in bid management, enterprise commercial roles, or contract governance in a telecom or B2B technology environment.

Working Relationship

Internal Stakeholders

Enterprise Sales / KAM teams (M2–M3) | Mobility Head (M4)I LOB Head (M5) | CEBO | Finance and Revenue Assurance | Legal and Contracts team | IT / BSS Product Configuration team | CVM teams

External Stakeholders

Large enterprise and government clients (during bid and contract negotiation) | Legal and procurement teams of key accounts | Platform/tool vendors (SCLMS, InstaPrice)

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership

📌 GM-Bids & Proposals (Mumbai)
🏢 Vodafoneziggo
📍 Mumbai