Job Title:

GIB-Area Head -Govt.&Institutional; Business

Job Details:

Business Unit: Govt & Institutional Business

Team: Channel

Reports to: GIB - Regional Head

Location: Pan India

Job Function: Sales

Role Type: Team role

Direct Reportees: 5-6 (BSO)

Travel Required: Moderate

Job Band Range: E3-E4 (Exceptional Case D1)

JD Created/Updated: 24-10-2018

Approved by: Ajay Kumar Sharma - A0499

Version No: 2.0

Job Purpose:

To achieve annual budgeted business numbers for CASA Value, NAV, Number of Accounts, and Fixed Deposits with a team of Sales Officers in the assigned geographical area.

Job Responsibilities:

Achieve NAV, Numbers and TD plans and Monitor Balance build ups: Ensure achievement of budgets for CASA Value, NAV, Numbers, and FD; meet Sales Officer productivity; build account balances by cross-selling products like Online collection and Payments, payment gateway, Enet, CMS/eCMS; track and activate inactive accounts.

Market Scoping and Segmentation: Scope and segment the market for CASA and TD accounts; ensure team has a list of all Government Departments, Schemes, and institutions in the territory; personally meet potential customers to analyze requirements and provide customized solutions; ensure team is updated on documentation for Govt. and Institutional CASA, FD, and FCRA accounts.

Staffing and Productivity:



Ensure budgeted sales executives are onboard; complete HR formalities for current recruitment; provide training and updates on documentation and PLP structure; motivate sales officers to achieve targets.

Branch Support: Understand catchment details; track and facilitate budgeted branches with zero Government and Institutional accounts; ensure accounts are opened within specified TATs; assist branches in converting leads; conduct joint calls with RMs/PBs/BMs.

Relationship management and Increase Wallet Share: Meet customers regularly to understand needs and offer viable solutions; liaise with product team for necessary approvals; update product team on competition offerings.

Joint meeting with Branch Banking: Conduct regular weekly/monthly meetings with Branch Managers/Cluster Heads; update on business status; create and implement plans/strategies for each branch/cluster with CH.

Educational Qualifications:

Post-Graduation

Key Skills:

Team Handling Skills

Sales and Influencing Skills

Banking Product & Process Knowledge

Regulatory Knowledge

Planning and Organizing Skills

Communication

Knowledge of Competition & Current trends in financial Industry

Experience Required:

Minimum 8 to 10 years

Exposure to banking preferable

Ma****jor Stakeholders:

Customers

All Internal Product and compliance Teams

Branch Banking Team

Operations

Required Skills

📌 GIB-Area Head (Gangtok)
🏢 HDFC Bank
📍 Gangtok