Front Office Faculty / Instructor

NIPS Institute of Hotel Management is looking for an experienced Front Office Faculty / Instructor who can combine strong hospitality knowledge with practical training, student grooming and professional development.

The ideal candidate should be able to prepare students not only in Front Office Operations but also in communication, grooming, personality development, guest handling and interview preparation for leading hospitality organisations.

Key Responsibilities

- Conduct theory and practical classes in Front Office Operations.
- Train students in reservations, reception, check-in/check-out, cashiering, concierge, bell desk and guest relations.
- Provide practical exposure to PMS and hotel reservation systems.
- Conduct role plays and simulated Front Office situations.
- Train students in grooming, skilled etiquette, body language and hospitality standards.
- Develop students' spoken communication, confidence, presentation and interpersonal skills.
- Conduct soft-skills and personality-development sessions.
- Prepare students for internships, interviews, placements and management trainee selections, including OCLD-type selection processes.
- Conduct mock interviews, group discussions, presentations and guest-handling exercises.




- Assess students regularly and provide constructive feedback.

Qualification & Experience
- Master's Degree in Hotel Management, Hospitality Management or a relevant discipline is required for teaching Degree-level students.
- Candidates with a Bachelor's Degree may be considered only if currently enrolled in a relevant Master's programme.
- Preferably 4–8 years of relevant industry, teaching or training experience.
- Experience with reputed hotels, luxury hospitality brands or professional hospitality training will be preferred.
- Knowledge of Opera, IDS, Fidelio or similar PMS software will be an advantage.
- Excellent command of spoken English and strong presentation skills.
- Must be well-groomed, confident and capable of mentoring young hospitality students.

Preferred Skills

Front Office Operations | Guest Relations | Grooming & Etiquette | Soft Skills | Communication Skills | Personality Development | PMS | Interview Preparation | OCLD Preparation | Hospitality Training

Work Location: NIPS Institute of Hotel Management, Kolkata www.nipsgroup.in

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Front Office Faculty / Instructor (Kolkata)
🏢 NIPS School of Hotel Management
📍 Kolkata