Job Title: Reception / Front Office ExecutiveResponsibilities and Duties

- Welcome and assist patients and visitors by greeting them in person or over the telephone, and appropriately responding to or referring their queries.
- Schedule and manage patient appointments in person and over the telephone to optimize patient satisfaction, provider time, and treatment-room utilization.
- Ensure smooth patient flow by notifying the concerned doctor/provider of patient arrival, monitoring appointment schedules, and communicating any service delays.
- Handle OPD registration, appointments, billing, and payment collection.
- Possess a minimum of 1 year of experience in a healthcare/hospital environment with knowledge of medical terminology.
- Handle IPD registration and related documentation, including:
- Consent form documentation
- Advance amount collection
- Rough bill generation
- Discharge process
- Final bill generation
- Payment collection
- Manage the dispatch section,



including proper receipt, recording, and dispatch of documents/materials as per hospital procedures.
- Handle Day Care registration, billing, and payment collection.
- Maintain all required records, registers, and documentation in accordance with NABH standards, hospital SOPs, and applicable procedures.
- Coordinate with doctors, nurses, billing, accounts, and other departments to ensure smooth and effective patient services.
- Maintain professionalism, confidentiality, and courteous communication while dealing with patients, attendants, visitors, and hospital staff.
- Perform any other duties and responsibilities assigned by the management from time to time.

Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Front Office Executive (Receptionist) (Puducherry)
🏢 Auro Care
📍 Puducherry