:

- Assist the Front Office Assistant in managing all front desk operations.
- Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area.
- Handle guest check-ins and check-outs efficiently and accurately.
- Respond to guest inquiries, complaints, and requests in a timely and professional manner.
- Assist in reservation management, including inputting and updating guest information in the system.
- Ensure the lobby and reception area are clean, tidy, and presentable at all times.
- Provide administrative support, including answering phone calls, taking messages, and handling mail and packages.
- Process financial transactions, including collecting payment, issuing receipts, and balancing cash.
- Collaborate with housekeeping and maintenance departments to address guest needs and resolve any issues.
- Maintain a positive and friendly attitude towards guests, colleagues, and management.

Requirements:

- Previous experience in a front office or customer service role is preferred.
- Excellent communication and interpersonal skills.
- Familiarity with hotel management software,



such as Opera or Fidelio, is a plus.
- Strong organizational and multitasking abilities.
- Ability to work well under pressure in a fast-paced workplace.
- Flexibility to work various shifts, including nights, weekends, and holidays.
- Fluency in English and local language.
- A diploma or certificate in Hotel Management or a related field is desirable.
- Must be willing to relocate to Neral.

If you are a driven and passionate hospitality professional, please submit your application, including your resume and cover letter.

WhatsApp : +918669754085

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹460,000.00 per year

Benefits

- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Education:
- Bachelor's (Preferred)

Experience:
- Front Office Assistant in 5* Hotels: 2 years (Required)
- Hotel: 5 years (Required)

License/Certification:
- Hotel Management Diploma/ BHM Degree (Required)

Work Location: In person

📌 Front Office Executive (Alibag)
🏢 Kish Hospitality Consultant
📍 Alibag