Company: Ace Test Labs & Metrology Pvt. Ltd.

Location: Plot No. 68, HSIIDC Industrial Estate, Rai, Sonipat, Haryana 131029

Department: Front Office / Administration

Position: Front Office Executive

Experience: 1–3 Years

Employment Type: Full-Time

About the Role

Ace Test Labs & Metrology Pvt. Ltd. is an independent testing laboratory providing testing services across Electronics & IT, Electrical, Mechanical, Batteries & Cells, Appliances, Luminaries, Environmental and other testing areas. The Front Office Executive will be responsible for managing the reception area, handling visitors and calls, coordinating with clients, and supporting day-to-day administrative activities.

Key Responsibilities

- Greet and welcome clients, visitors, vendors and other guests professionally.
- Handle incoming and outgoing calls and direct them to the concerned person/department.
- Receive client enquiries and coordinate with the concerned technical/business team for further assistance.
- Maintain proper records of visitors, calls, couriers and other front-office activities.
- Receive and dispatch couriers, documents, reports and other official communication.
- Coordinate with clients regarding meetings, visits, sample/document submission and other basic requirements.
- Receive testing samples/documents from clients and ensure proper handover to the concerned department as per company procedure.
- Maintain and organize front-office files, registers and records.
- Coordinate with HR, Accounts, Technical and other departments for routine requirements.




- Assist in scheduling meetings and informing concerned employees about visitors or appointments.
- Maintain a professional, clean and organized reception area.
- Provide basic information about the company's services and guide clients/visitors to the appropriate department.
- Maintain confidentiality of company, client and employee information.
- Assist in preparation of basic reports, data entry and office documentation using MS Excel and MS Word.
- Handle day-to-day administrative activities as assigned by management/HR.
- Follow company policies, procedures and quality requirements.
- Perform any other duties assigned by management.

Required Skills
- Excellent communication and interpersonal skills.
- Professional and confident personality.
- Valuable telephone etiquette.
- Basic knowledge of MS Office, Excel, Word and Email.
- Good coordination and follow-up skills.
- Ability to manage multiple tasks efficiently.
- Good record-keeping and organizational skills.
- Customer/client handling skills.
- Ability to work effectively with technical and non-technical teams.

Educational Qualification
- Graduate in any discipline.
- Diploma/degree in Administration, Management or a related field will be an advantage.

Experience
- 1–3 years of experience in front office, reception, administration, customer coordination or a similar role.
- Experience in a laboratory, testing, inspection, manufacturing or technical organization will be preferred.
- Immediate joiners will be preferred.

📌 Front Office Executive (Sonipat)
🏢 Ace Test Labs
📍 Sonipat