Minimalist Panjim is looking for a friendly and professional Front Office Associate to manage guest interactions and ensure a smooth check-in and check-out experience. The role requires strong communication skills, attention to detail, and a guest-first attitude.

Key Responsibilities

- Welcome guests and handle check-in and check-out procedures.
- Manage reservations, room allocations, and guest requests.
- Respond to phone calls, emails, and walk-in inquiries.
- Coordinate with housekeeping and other departments to ensure guest satisfaction.
- Maintain accurate guest records and billing.
- Provide information about hotel services, facilities, and local attractions.
- Resolve guest complaints or concerns professionally.
- Ensure the front desk area is organized and presentable at all times.

Requirements

- 0–2 years of experience in hotel front office or hospitality.
- Good communication skills in English and Hindi (additional languages are a plus).
- Knowledge of ezze pms reservation systems and MS Office.
- Qualified appearance and guest-focused attitude.
- Ability to work flexible shifts, including weekends and holidays.

📌 Front Office Associate (Panaji)
🏢 Minimalist Hotels
📍 Panaji