12 Sep
|
Envision
|
Mumbai
Company Description Envision Overseas Education Consultants supports students in achieving their goals of studying at leading international universities across the USA, UK, Canada, Australia, Europe, and other destinations. The team focuses on personalized guidance, offering tailored solutions that align with each student’s academic aspirations. With a strong global network and a track record of successful admissions, Envision provides end-to-end support, including career counseling, application assistance, visa guidance, and pre-departure preparation.
The organization values clear communication, reliable service, and a supportive environment for students and their families.
Role Description The Front Office Assistant is a full-time, on-site role based in Mumbai, responsible for managing the reception area and serving as the first point of contact for students and visitors. Daily tasks include greeting and directing visitors, handling incoming calls, providing basic information about services, and maintaining a professional and welcoming front office environment. The role also involves appointment scheduling for counseling sessions, managing visitor logs, and coordinating with counselors and administrative staff to ensure smooth office operations.
The Front Office
Assistant will perform clerical and administrative support duties such as handling correspondence,
organizing files, and assisting with documentation related to student inquiries and applications.
Qualifications
- Candidates should possess robust interpersonal skills to interact effectively with students, families, and staff, and maintain a courteous and service-oriented demeanor.
- Candidates should possess skilled phone etiquette and the ability to handle multi-line phone systems, route calls appropriately, and provide clear, accurate information.
- Candidates should possess appointment scheduling skills to manage calendars, book counseling sessions, and coordinate follow-ups efficiently.
- Candidates should possess administrative assistance and clerical skills, including managing records, handling documentation, and using office software and equipment.
- Relevant qualifications include a high school diploma or equivalent; a diploma or degree in administration or customer service is an advantage.
- Additional beneficial skills include proficiency in MS Office, strong written and verbal communication, attention to detail, time management, and fluency in English; knowledge of local languages is a plus.
- Previous experience in front office, reception, or customer service roles, ideally within education or consulting environments, is preferred but not mandatory.
📌 Front Office Assistant (Mumbai)
🏢 Envision
📍 Mumbai