Position: Front Office Staff

Location: Chennai

Department: Administration / Student Services

Employment Type: Part time 4:30 pm to 9:00pm

About the Role

Cross Rhythms Academy of Music is looking for a friendly, organised, responsible and proactive Front Office Executive to be the first point of contact for students, parents, teachers and visitors.

Skills & Qualities Required

- Excellent spoken and written English.
- Good communication and interpersonal skills.
- Friendly, patient and approachable personality.
- Good organisational and time-management skills.
- Basic computer knowledge, including MS Office / Google Workspace.
- Comfortable using WhatsApp and email for skilled communication.
- Ability to maintain accurate records and handle multiple tasks.
- Good telephone etiquette.
- Responsible, punctual and dependable.

Key Responsibilities Front Desk & Student Service

- Handle phone calls, WhatsApp messages, enquiries and walk-ins professionally.
- Provide information about courses, classes, schedules, fees, examinations and academy activities.
- Follow up with prospective students and enquiries.
- Maintain a warm, helpful and professional atmosphere at the reception.

Student & Class Administration

- Manage student registrations, admissions and basic documentation.




- Maintain accurate student records and attendance.
- Coordinate class schedules, make-up classes and teacher availability.
- Communicate schedule changes, announcements and important information to parents and students.
- Monitor daily student attendance and follow up on absences when required.

Fee & Payment Coordination
- Receive and record student fee payments.
- Maintain fee records and follow up on pending payments.
- Issue receipts and coordinate with the accounts team regarding collections.
- Maintain accurate daily cash/payment records where applicable.

Communication & Follow-up

- Send regular reminders regarding classes, fees, examinations and events.
- Maintain professional communication through WhatsApp, phone and email.
- Follow up with parents regarding enquiries, admissions and pending requirements.
- Escalate student/parent concerns to the appropriate management team when necessary.

Preferred Qualifications

- Any graduate qualification is preferred.
- Previous experience in front office, school/academy administration, customer service or reception will be an advantage.

Cross Rhythms Academy of Music, Chennai.

📌 Front Office Administrator (Chennai)
🏢 Cross Rhythms Academy of Music
📍 Chennai