Front Desk Receptionist
Company: Grace Stays
Location: Kalinga Nagar, Bhubaneswar, Odisha
Job Type: Full-Time
Department: Front Office
Experience: 0–2 Years
Salary: ₹12,000 – ₹18,000 per month, depending on experience
About Grace Stays
Grace Stays is a premium boutique hotel located near SUM Hospital, Bhubaneswar. We are looking for a friendly, professional, and customer-focused Front Desk Receptionist to join our team and ensure a smooth and welcoming experience for our guests.
Key Responsibilities
- Welcome and greet guests in a professional and courteous manner.
- Handle guest check-in and check-out procedures efficiently.
- Manage room reservations, cancellations, and guest requests.
- Answer telephone calls, emails, and guest inquiries.
- Coordinate with housekeeping and other departments for room readiness and guest requirements.
- Maintain accurate guest records and front-office documentation.
- Handle payments, billing, and basic cash transactions.
- Assist guests with information about hotel facilities and local areas.
- Resolve guest concerns professionally and escalate issues when required.
- Maintain a clean, organized, and professional front-desk area.
- Follow hotel SOPs and maintain high standards of guest service.
Requirements
- Good communication and interpersonal skills.
- Pleasant personality with a qualified attitude.
- Basic computer knowledge.
- Ability to communicate in English and Hindi; Odia will be an advantage.
- Ability to work in shifts, including weekends and holidays.
- Prior hotel/front-office experience is preferred but freshers with good communication skills can also apply.
What We Offer
- Competitive salary based on experience.
- Professional and friendly working environment.
- Opportunity to learn and grow in the hospitality industry.
- Career growth opportunities within the hotel.
Preferred Candidate We are looking for someone who is well-groomed, punctual, responsible, guest-friendly, and confident in handling front-office operations.
Apply now and become a part of the Grace Stays team! Mail :
[email protected]
Pay: ₹8,865.80 - ₹15,000.00 per month
Benefits
- Food provided
- Paid time off
Work Location: In person
📌 Front Desk Receptionist (Khandagiri)
🏢 Grace Stays
📍 Khandagiri