Job Title: Front Desk Executive – Healthcare (Hospitality Background Preferred)

nLocation: Mumbai

nRole Overview:

nWe are looking for a compassionate and service-oriented Customer Care Executive with a hospitality background to enhance patient experience and ensure smooth front-end coordination in a healthcare setup.

nKey Responsibilities:

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- Maintain accurate patient records & follow-ups
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- Handle patient inquiries, appointments & service coordination
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- • Deliver a warm, professional & empathetic patient experience
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- • Manage front desk interactions & patient flow
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- • Coordinate with medical & support teams for seamless service
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- • Address patient concerns, feedback & service recovery
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- • Ensure high standards of customer service aligned with healthcare protocols
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- • Support billing coordination & basic administrative tasks
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nRequirements:

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- Experience in Hospitality / Guest Relations / Customer Service
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- Strong communication & interpersonal skills
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- Patient-first attitude with empathy & professionalism
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- Ability to handle sensitive situations calmly
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- Basic knowledge of healthcare environment is a plus
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nPreferred Profile:

nCandidates from hotel, airline, clinic, wellness or service industry with solid customer handling experience.

nInterested candidate can drop their resume on [email protected]

📌 Front Desk Executive (Mumbai)
🏢 AquaCentric
📍 Mumbai