Financial Sales ConsultantCompany: Settle My Loan

Location: Mumbai, Maharashtra – Head Office

Employment Type: Full-Time

Department: Sales & Client Advisory

Experience: 1–5 years

Languages: English & Hindi + any one of the following: Telugu, Malayalam, Tamil or Kannada

About Settle My LoanSettle My Loan is a leading financial services company focused on helping individuals manage and resolve their outstanding loan and credit liabilities through structured debt settlement solutions.

We work closely with clients to understand their financial circumstances, provide appropriate guidance, and support them through the loan settlement journey.

We are looking for an energetic, target-oriented and empathetic Financial Sales Consultant to join our Mumbai head office. This role is ideal for someone who enjoys speaking with customers, understands financial products and has the ability to build trust while converting qualified leads into clients.

The RoleAs a Financial Sales Consultant, you will be responsible for engaging with prospective clients, understanding their financial situation and outstanding liabilities, explaining our loan settlement solutions and converting qualified prospects into customers.

You will act as a trusted point of contact for clients, helping them understand their options and guiding them through the initial stages of their settlement journey.

The successful candidate will be confident, persuasive and commercially driven, while maintaining a professional and empathetic approach when dealing with customers experiencing financial difficulties.

Key Responsibilities1.

Client

Acquisition &

• Sales

- Engage with prospective clients through inbound and outbound calls, leads, referrals and other sales channels.
- Understand customer requirements and identify clients who may benefit from loan settlement assistance.
- Follow up consistently with prospective clients to maximise lead conversion.
- Develop and execute effective sales strategies to achieve and exceed monthly revenue and conversion targets.
- Build and maintain a solid pipeline of prospective customers.
- Identify opportunities for generating new business through referrals, networking and other channels.
- Maintain a strong understanding of Settle My Loan's products, services and value proposition.

2.

Client

Consultation &

• Financial Assessment
- Speak with clients to understand their financial circumstances, outstanding loans, credit card liabilities and repayment challenges.
- Conduct an initial assessment of a client's debt profile and financial situation.
- Explain the loan settlement process, eligibility criteria, potential outcomes and associated considerations clearly and accurately.




- Recommend appropriate solutions based on the client's individual circumstances.
- Address client questions, objections and concerns with confidence and professionalism.
- Build trust with clients by providing transparent, responsible and customer-focused guidance.

3.

Relationship

Management
- Act as a key point of contact for clients during their engagement with Settle My Loan.
- Develop strong and professional relationships with clients throughout the settlement journey.
- Maintain regular communication and provide appropriate updates regarding their case.
- Manage client expectations and ensure a high level of customer satisfaction.
- Identify opportunities for referrals and repeat business through strong client relationships.

4. Negotiation & • Settlement Support
- Understand lender requirements, settlement processes and negotiation strategies.
- Coordinate with internal settlement and operations teams to support the successful resolution of client accounts.
- Where applicable and within company processes, support negotiations with lenders and financial institutions on behalf of clients.
- Communicate settlement proposals and outcomes to clients clearly and professionally.
- Ensure that all client commitments and communications are accurately documented.

5. CRM, Documentation & • Reporting
- Maintain accurate and up-to-date client information, sales activities and follow-ups within the CRM.
- Ensure all client interactions, documentation and relevant financial information are recorded accurately.
- Maintain an organised sales pipeline and regularly update lead and conversion statuses.
- Prepare regular sales reports and provide updates on pipeline performance, conversions and targets.
- Work closely with management and internal teams to ensure smooth client onboarding and case progression.

Requirements
- Bachelor's degree in Finance, Business, Commerce, Management or a related field.
- 1–5 years of experience in sales, financial services, banking, NBFC, insurance, fintech, loan products, debt management or a related field.
- Experience in consultative sales, relationship management or financial advisory will be highly preferred.
- Robust understanding of loans, credit cards, lending products and/or debt management.
- Excellent communication,



negotiation and objection-handling skills.
- Fluency in English and Hindi is essential.
- Fluency in any one or more of Telugu, Malayalam, Tamil or Kannada is required.
- Strong interpersonal skills and the ability to build trust quickly with customers.
- Highly motivated and target-oriented with a strong focus on achieving sales objectives.
- Ability to understand and explain financial information in a simple and easy-to-understand manner.
- Comfortable working in a fast-paced, target-driven environment.
- Good working knowledge of MS Office and CRM systems.
- Strong attention to detail and ability to maintain accurate client records.
- Candidates with experience handling customers from South Indian markets will be preferred.

What We're Looking ForWe are looking for someone who is:
- Sales-driven: Motivated by targets, conversions and earning potential.
- Customer-focused: Able to understand a customer's situation and build genuine trust.
- Persuasive: Confident in presenting solutions and overcoming objections.
- Empathetic: Comfortable speaking with customers who may be experiencing financial difficulties.
- Commercially minded: Able to identify opportunities and convert them into business.
- A strong communicator: Able to explain complex financial concepts simply and confidently.
- Results-oriented: Consistently focused on achieving and exceeding targets.
- A team player: Comfortable working closely with sales, operations and settlement teams.

What We Offer
- Competitive fixed salary with an attractive performance-based incentive structure.
- Opportunity to significantly increase earnings through sales performance.
- Comprehensive training on loan settlement, debt management and financial advisory processes.
- Structured career progression and opportunities for professional growth.
- A supportive and collaborative working environment.
- Exposure to the financial services, fintech and debt management industry.
- Opportunity to work with a growing and performance-driven organisation.
- Modern office environment at our Mumbai Head Office.

Why Join Settle My Loan?At Settle My Loan, you won't simply be selling a financial product. You'll be helping customers navigate difficult financial situations and find a structured path toward resolving their outstanding liabilities. If you are ambitious, confident, commercially driven and passionate about sales — and believe you can build trust with customers while delivering results — we'd love to hear from you.

Location: Mumbai Head Office

Employment Type: Full-Time

Department: Sales

Languages: English + Hindi + Telugu / Malayalam / Tamil / Kannada

📌 Financial Sales Consultant (Mumbai)
🏢 Settle My Loan
📍 Mumbai