Responsibilities & Key Deliverables

Basic Knowledge of Vehicle / Engine manufacturing Process and its systems. Responsible for ensuring customer centricity by responding to various product complaints and taking corrective and preventive actions. Smooth launching of defect free products. To resolve the customer complaint at minimum possible time achieved by field, in order to attain valuable customer satisfaction. To find out cost effective solution for the field concerns. To create a conducive environment for safe and engaged working.

Stand ardization: Recommend and Implement stand ardized elements through detailed analysis for productivity improvement and cost control. Release the engineering change notice. Implement design changes.

Monitoring progress of concern resolution. updating engineering Documents and Stand ards. Ensuring control of engineering documents. Preparation of BOM, DFMEA, DVP before the release of design. Measurement system knowledge.

Data processing Knowledge - ability to extrapolate and predict the failures. Horizontal deployments, Cross learnings in all plants. Root cause analysis and action planning for field issues. Concern based supplier audits

Preferred Industries

Manufacturing

Education Qualification





Bachelor of Engineering; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Production; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Production; Bachelors of Technology

General Experience

Diploma - Mech/Production/Automobile - 10 to 12 yrs.BE. - Mech/Production/Automobile- 5-8 yrs

Critical Experience

System Generated Core Skills

Analytical Thinking

Communication Skills

Customer Support

Product Knowledge -Vehicle System

Product Knowledge - Engine System

Failure Mode and Effects Analysis (FMEA)

Interpersonal Skills

ISO TS 16949 - Quality Management

Quality Management

Negotiation

Presentation Skills

Process Knowledge - Manufacturing

Customer Experience

Customer Analysis

Customer Centricity

Product Complaints

Customer Complaints Management

Customer Satisfaction

Cost Optimization

Process Standardization

Productivity Improvement

Cost Control

Change Management

Progress Monitoring

Bill of Materials (BOM)

Design Failure Mode and Effects Analysis (DFMEA)

Design Verification Plan (DVP)

Root Cause Analysis

Auditing

System Generated Secondary Skills

Job Segment: Engineer, Engineering, Automotive

📌 Deputy Manager- PET (Chakan)
🏢 Mahindra u0026 Mahindra
📍 Chakan