We are looking for a detail-oriented and tech-savvy Data Entry Operator & CRM Executive to join our team. The ideal candidate will be responsible for accurate data entry, database maintenance, and ensuring the proper functioning and usage of our Customer Relationship

Management (CRM) system.

This role is critical to maintaining data integrity and supporting sales, marketing, and customer support teams with up-to-date and actionable customer information.

Key Responsibilities

Data Entry & Management:

- Accurately input data into databases, spreadsheets, and CRM systems.
- Maintain and update customer records, sales data, and other relevant information.
- Perform regular data audits to ensure accuracy and completeness.
- Organize and maintain digital filing systems.
- Regular data backups

CRM Handling:
- Update and manage the CRM system (e.g., Salesforce, Zoho, Meritto etc.).
- Ensure data consistency and cleanliness within the CRM.
- Assist sales and marketing teams in extracting data/reports from the CRM.
- Monitor CRM workflows and follow-up tasks for leads, deals, and customer

communication.
- Train recent users on CRM basics and usage best practices (if applicable).




- Giving access to users to recordings in LMS
- Uploading and maintaining recordings in LMS

Reporting & Coordination:
- Generate and prepare regular reports on customer interactions, sales pipeline, and CRM

activity.
- Coordinate with internal teams to gather and verify necessary data.
- Support the team in streamlining data and CRM-related processes.

Requirements:

- Education: High school diploma or equivalent required; associates or bachelor’s degree

preferred.
- Experience: 1–3 years of experience in data entry or CRM operations.
- Skills:

○ Proficient in MS Office (especially Excel) and Google Workspace. ○ Experience with CRM software (e.g., Salesforce, Zoho, HubSpot, Fresh sales).

○ Strong typing skills with high accuracy and speed.

○ Excellent attention to detail and organizational skills.

○ Basic understanding of sales or customer service processes is a plus.

○ Ability to handle sensitive data with confidentiality.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Paid sick time
- Paid time off

Work Location: In person

📌 Data Entry Operator (Mumbai)
🏢 Ecolux Enterprises
📍 Mumbai