? We’re Hiring: Customer Support Manager | Remote
Binary Geckos is looking for an experienced Customer Support professional who understands both sides of the role, delivering excellent customer service and effectively managing a CS team.
What We’re Looking For
* Strong hands-on experience in Customer Support / Voice Process
* Excellent spoken and written English communication
- Experience handling and resolving customer escalations
- Strong understanding of CS processes, KPIs, quality, and performance management
* Ability to manage, guide, and monitor a Customer Support team
- Strong ownership, problem-solving, and decision-making skills
- Ability to maintain service quality while managing day-to-day team operations
- Proactive, professional, and comfortable working in a fast-paced workplace
Work Details
? Remote | Full-Time
⏰ 6:30 PM – 3:30 AM IST
? 6 Days a Week
If you have strong customer support experience and the ability to lead a team effectively, we'd like to hear from you.
- ? Apply at:
[email protected]
📌 Customer Support Manager (India)
🏢 Binary Geckos
📍 India