12 Sep
|
NoBroker
|
Bengaluru
12 Sep
NoBroker
Bengaluru
Role & responsibilities
- Lead and manage a team of 7-10 members, ensuring alignment with organizational goals.
- Track daily, weekly, and monthly sales targets for both individual and team performance.
- Conduct daily and weekly performance reviews within the team and implement improvement plans.
- Conduct regular training sessions, performance reviews, and process adherence checks.
- Motivate and mentor team members while contributing as an individual performer to achieve sales
objectives.
- Ensure adherence to SOPs, SLAs, compliance, and internal quality standards.
Lead Allocation & Follow-up
- Allocate leads in a timely manner, ensuring fair distribution and effective follow-up.
- Monitor lead progress, track demos, and ensure follow-ups are completed within SLAs.
- Identify and resolve lead quality or meeting-related escalations proactively.
📌 Customer Support Manager (Bengaluru)
🏢 NoBroker
📍 Bengaluru