Job DescriptionAt Nerige Story we work closely with India's artisans digging deep into India's artisanal heritage with a goal to reimagine and present traditional clothing in a way that is completely refreshing and unique. We are a young E-commerce business and we are looking for a Customer Sales & Support Associate to manage all our sales & support conversation across various platforms including social media & Whatsapp. This is an excellent prospect to be part of a company that is on a rapid growth trajectory.

The role will report directly to the co-founders.

NResponsibilities

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- Respond to all incomingenquiries on Social Media and other chat based business platforms such as Whatsapp
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- Respond to all incomingvoice based sales & support enquiries
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- Have a sales mindset- approach each customer conversation with the intent to close
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- Accomplish outbound sales calls for each day and meet sales targets
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- Ensure all customer support and service requests are addressed in a timely manner
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- Respond via email for all customer exchange & return requests
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nQualifications

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- Minimum of 1-2 years relevant experience
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- Self motivated and an inclination to work independently
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- Prior experience in customer support/ chat support
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- Fluency in Microsoft Office suite ( Excel, Word, PowerPoint, etc.)
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- Bachelors Degree
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NRemuneration

nAs per Industry standards.

📌 Customer Support Executive (Bengaluru)
🏢 Nerige Story
📍 Bengaluru