Job Title: Customer Support Executive (International Voice process)

Company: DitioSys Pvt Ltd

Location: Bangalore, Karnataka, India

About Us:

DitioSys Pvt Ltd pioneers innovative solutions, driven by a commitment to excellence and customer satisfaction.

Your Role:

As a Customer Support Executive, you'll provide exceptional service, troubleshoot issues, and ensure customer satisfaction.

Responsibilities:

- Customer Assistance: Promptly address customer inquiries and provide accurate information.
- Issue Resolution: Investigate and resolve customer-reported issues efficiently.
- Product Knowledge: Develop a deep understanding of our products and services.
- Documentation: Maintain detailed records of interactions in our CRM system.
- Customer Advocacy: Provide valuable feedback to improve our products and services.
- Training and Development: Enhance skills through training sessions and workshops.

Qualifications:

- Excellent communication skills in English.




- Strong problem-solving abilities.
- Basic computer proficiency.
- Willingness to work flexible hours.

How to Apply: Send your resume and cover letter to [email protected] with "[Your Name] - CSE Level 1 Application" in the subject line.

Join Us:

DitioSys Pvt Ltd is an equal-opportunity employer. Apply now and be part of our customer support team!

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹32,000.00 per month

Advantages

- Provident Fund

Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:
- International voice process: 1 year (Preferred)

Language:
- English (Required)

Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)

Work Location: In person

📌 Customer Support Executive (International Voice process) (Bengaluru)
🏢 Ditio Sys
📍 Bengaluru